Benefits of Adopting Software Systems at Property Management Firms

Managing property and handling their routine tasks consists of a large number of juggling tasks for managers. Manually performing such business operations as tracking rent payments and managing maintenance requests is highly time-consuming and often overwhelming, and these processes form only a small part of what property managers face on a daily basis. Luckily, there is a property management software solution which is attracting more and more companies these days.

Property management software facilitates its users to automate multiple business operations through a single platform which otherwise consume lots of time, this many times even hampers the business. So the property managers should gain the benefits by implementing such software which goes far beyond saving time and money. If you wonder how your company can benefit from having property management software designed and developed, let’s find the answer here.

Benefits Of Property Management Software

Implementing this software solves most of the complication that property managers struggle with on a daily basis. By enabling the Mpower which is a space management software, the companies can achieve the following benefits:-

 

 1. Real-time access to information

All the necessary information is stored in your laptop or is piled as documents, this restricts you from working anywhere else, but only at your office.

But with MPower the property management software which is a web-based platform, one can work from anywhere at any time. Data is updated automatically and stored online, allowing both you and your tenants to access all the necessary data in the right form from the mobile phone.

2. Improved communication

This is a two-way process where not only you are involved to manage the property but also tenants are expected to perform many operations as well, like including paying rent and reporting maintenance requests, parking management, etc such essential activities requires their time and your availability for smooth function.

Implementing the property management software, tenants can log into their own profile and perform all the necessary operations online. Offering access to a tenant portal allows them to report a maintenance request any time of the day and track every update.

3. Quick property inspections

Inspecting the properties is one of the most time-consuming business operations which property managers must face. It requires visiting properties one after another, noting down all the necessary information, and then typing it up back in the office

The software can assist you to conduct property inspections and generate insightful reports while out in the field. which can save a lot of time and always provide required information on time without any delay

 

 4. Reduced administration work

Typing data manually is a highly time-consuming activity for any business and, more importantly, it leads to minor errors which with the passage of time can lead to a major problem further it does not give you immediate results, one needs to analyse the data by self to gain insightful information, which becomes a time-consuming activity.

With the application of best software, data is automatically captured and so the reports been generated are comprehensive and one can analyse the report according to its requirement with respect to finance or the company performance. This further reduces human dependency and everything becomes automotive making the systems and process intact.

real estate property management

 

5. Online payments

Rent payments may be troubling not only for you but also for your tenants. When done manually, it is difficult to keep track of payments which require a few days to process. When manually introduced there is huge possibility to miss the payment record.

Processing payments become very convenient it can be managed with one single click from mobile within a minutes. It is easier to monitor and track the payments from each tenant to manage the proper records online, this further enables you to run financial reports automatically. Also, such reports can be viewed at your convenience through mobile.

6. Securing sensitive data

In every business, data management and protection of sensitive details of your customers, such as their credit checks and lease agreements, is very important. As a property manager, it is your prime responsibility for keeping them safe and secure.

With property management software, there is no need to worry as all of the personal data is securely stored online. Software development companies offer data encryption which secures it even more cautiously.

7. Data analysis

For a business to prosper, it is necessary that its owners make accurate, data-driven decisions. However, the data performed manually is prone to errors which further leads to inaccurate data analysis due to which erroneous business decisions can take place which in the long run can hamper the business performance.

Thus with Mpower, all the information you introduce into the system is stored, which enables you to run thorough analysis and gives you insights on your business. Proper data analysis allows you to spot any inefficiencies and discover new opportunities.

To sum up

Let the technology work for you for managing or tracking your property and growing your business. Thus having MPower the best property management software designed and developed to meet all of your property management needs can help you to improve almost all of your business operations from monitoring payments to managing maintenance requests. With automation, you can save valuable time which you can now spend on growing your business.

 

Why New Generation Prefer Renting Over Buying A House!

With changing trends and technology today’s generation has different thoughts as compared to their parents and grandparents to owning the house.
As you drive through any Indian metropolis, you will surely come across with giant billboards selling the dream house in swanky high-rises with all modern amenities, but generation, of today, is not too keen to buy a home of their own.
There are various reasons for such behavior that includes personal preference and economic deliberation.

The Mindset Of New Generation-

Interestingly, a new generation has come to a shift in value and culture. Nearly 40 per cent population of urban India in top 8 metro cities lives on rent, which increase the demand for good rental properties every year. As a new generation, millennials have a very different thoughts on home ownership than their parents or grandparents. Youngsters, as well as working couples, have many other priorities that contribute significantly to the growth of the home rentals – with such exorbitant annual rents in the top cities, however, one of the most important aspects that distinguish the current generation from its previous one is that they are focused on utility and experiences rather than ownership. Thus, a rented home located very near to one’s office place with good connectivity and stable connection is very much desirable to a young professional than an owned house located miles away.

Related Post: 5 Steps to Increase Conversion and Rent Out Your Property Faster

The EMI-to-rent ratio-

Real estate management software

One of the considerations when buying a property is of course affordability. The rent of a certain property is always less than the EMI one would be paying. But when the difference between EMI and rent is not much, then there is a chase for buying the property EMIs help in building an asset. In India due to a relatively higher price of property, the EMI ratio is very high as compared to renting a property due to which staying on rent is more viable than having the owned house.

Co-living space-A new trend-

While renting house is getting more organized, the fact that millennials prefer sharing to ownership and are shying away from home ownership in favor of renting this has given rise to the concept of co-living spaces. Based on the ‘plug-and-play’ model, co-living helps the residents share amenities like wi-fi, phone, housekeeping, laundry, water, entertainment. Also, they share a kitchen, bathroom, living areas, and pantry. It’s like a home away from a home.

With property prices rising in gateway cities, co-living offers residents shorter and more flexible lease terms compared to ready-to-move-in convenience. Along with that comes additional benefits like electricity, water, gas, all-inclusive with the rent. Hence, millennials are willing to pay high premium for their stay in an organized set-up as this saves them from chores like separate bills payments etc.

Given that demand is increasing and there is a relevant supply too, this shows that co-living space is set to grow significantly in the future.
‘Generation rent’ is thus a phrase that is apt for millennials and the real estate industry needs to be well equipped to adjust to this new paradigm.

Making The Millennial Connection-

Property management companies

The millennial consumer also wants to enjoy the modernized, tech-driven rental home-seeking experience. Indian millennials are wired to go the online way for home renting, They use the internet and love to research they know the popular websites and the information they are promoting.

When millennials find a home that interests them, they look at both the street and aerial view on Google Maps. They pore over any photos or 3D virtual tours.Younger consumers will also use the internet to research their agent. Consequently, they demand an agent who is demonstrably smart and resourceful. Reviews and referrals from their peer groups matter to them hence using those reviews, they will decide if you are worth their consideration.

Related Post: Age of Experiences is here: What is Experiential Marketing?

Communicating With Millennials-

Millennials tend to be less patient. They expect quick response time to their questions and concerns. Being attentive to their communication preferences they prefer to text or phone and act accordingly. The property management software should contain up-to-date and comprehensive information where they can learn more about the local market as well as the buying and selling process. If your clients are buying property their first home expect many questions. One should have complete knowledge of the local market to build the trust. So the property management companies should be very expert in addressing the clients requirement and supporting the clients in all the aspects of buying properties on rent also generating a back up for resource information that customers require, so they can access for themselves.

As we move into the future, younger generations of home buyers will share millennial characteristics. millennials will be the dominating generational force in the housing market. You can wrestle with that fact, or you can embrace it and figure out a way to keep up with this cohort of home buyers. Be honest and sincere, authentic, original and empathetic. Demonstrate to your potential clients that you stand for something greater than yourself. It’s important to help them maximize their time, efficiency and money while minimizing their risk.

In order to leverage the right property to the customers the Real Estate managers need to have an online platform which can resolve the customers queries thus MPower is such a online platform to assist the Real Estate companies and manger to manage their properties and guide their customers in right perspective.

Ways to Improve your Real Estate Customer Experience

For businesses that frequently come in contact with direct customers, it is pivotal that you provide a good customer experience if you wish to retain them. As per a 2018 PwC study, consumers are ready to pay 16% extra for good customer experience. Yet, the most important reason why customers turn their backs towards businesses is insufficient speed and efficiency along with inconvenience.

More and more businesses are focusing on improving their point of contacts with customers. This enhances their experience and adds a personal touch which in turn retains the customers. On-demand services like Netflix, Uber, Ola, etc. are surpassing the expectations of customer experience, thus helping them sore their business to unmatched heights.

The expectations of customers have drastically changed over the years, with most of the consumers expecting quick and reliable solutions. Businesses need to get on board with the trends of the market if they want to make it to the other end.

CUSTOMER EXPERIENCE VS CUSTOMER SERVICE

Customer service and customer experience are two sides of the same coin. Even though customer service had been the top priority of businesses for the past few years, light is now being thrown on the importance of customer experience.

Related Post : How has the Digital Era impacted the Real Estate Industry

So what really is the difference between the two? According to Forbes, customer service is defined as “the advice or assistance that a company provides to its customers.” whereas customer experience is defined as “the total journey of a customer’s interactions with a brand.”

Customer service is a reactive measure that a business takes when a consumer reaches out for assistance. However, customer experience is a proactive measure where a business reaches out to the consumer. This makes the customer feel heard and acknowledged.

real estate customer experience

CUSTOMER EXPERIENCE IN REAL ESTATE

Due to the entry of a number of competitors, retaining your customers can be a difficult task. Even the slightest of frictions between the interactions of you and the customer can result in a drift.

Customers demand quick responses and reasonable prices when it comes to real estate. Being at their constant beck and call can enhance their customer experience and improve your goodwill in the market.

WAYS TO IMPROVE YOUR REAL ESTATE CUSTOMER EXPERIENCE

Confused about how to improve your customer experience in your real estate business? Leave your worries to us as we have listed here a few things on how you can get started

  • Low Response Time

The choices that consumers have has increased significantly while their patience to wait for a response from the business has dropped. Speed, convenience and efficiency are vital if you are aiming at improving your customer experience. Simply acknowledging their queries and requests can buy you some time while you contact the customer to resolve the issue within a few hours or days from which a query was made. This takes up very little of your time but yields great results in customer experience.

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  • Consider Automation

Automation is the recipe to run a successful business. More and more people are opting for automation, thus increasing the efficiency and speed at which your real estate business caters to the customers. Automating most of your processes allows you to focus less on calls and paperwork and more on growing your property business.

real estate management software

  • Streamline processes

Proper planning and execution reduce the chances of you facing any hiccups in your business. An easy way to solve this is to opt for a property management software that takes care of all the processes of your real estate business. This allows you to take care of everything from one place at any time, anywhere.

  • Measure success

Measure the growth of your real estate business every now and then to figure out what marketing strategies you should plan next. An easy way to do that is to generate timely reports that help you analyse the trends in your business.

These are some of the ways to enhance real estate customer experience. Now, following all of the above without a little help can be tedious. Keeping that in mind, we have developed the perfect solution to all your real estate problems.

Mpower is a real estate management software that lets you list all your spaces on the dashboard, accept inquiries for the listed spaces and earn effortlessly. You can also maintain financial records and paperwork that reflect the transactions made with the bank and the customers. Moreover, we provide you with a dedicated relationship manager that looks after all your queries and resolves them in no time.

Manage your entire space inventory and earn effortlessly with Mpower!

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